1. Using Your Social Security Online Account

The easiest and fastest way to check your payment status is through your my Social Security online account.

Steps to Check Payment Status Online:

• Visit www.ssa.gov/myaccount
• Log in to your existing account or create one if you haven’t yet registered.
• Navigate to “Benefits & Payments”
• Here, you will see your payment history, upcoming payment dates, and any notices from SSA regarding your benefits.
• Verify Direct Deposit Information
• Ensure your banking information is correct to avoid payment delays. If needed, update it directly in your account.

2. Using the SSA Mobile App

SSA offers the SSA Mobile Express App, allowing you to:

• Check payment dates
• Review benefits statements
• Update direct deposit details

Download it on your smartphone for quick access wherever you are.

3. Calling the Social Security Administration

If you do not have online access or encounter issues with your account:

• Call SSA’s National Toll-Free Number: 1-800-772-1213
• TTY: 1-800-325-0778 (for hearing impaired)
• Available Monday through Friday, 8:00 AM to 7:00 PM (local time)

When calling, be prepared to provide:

• Your Social Security number
• Date of birth
• Any relevant payment details to verify your identity

4. Visiting Your Local Social Security Office

If you prefer in-person assistance:

• Locate your nearest Utah SSA office by visiting www.ssa.gov/locator
• Bring a valid photo ID and your Social Security card or number
• Ask a representative to check your payment status and resolve any issues

5. Checking With Your Bank

Sometimes, payment delays are due to banking holds or processing times. You can:

• Check your bank account online or via your bank’s app to see if funds are pending
• Contact your bank’s customer service to confirm whether a payment has been deposited but is on hold for clearance

6. Understanding SSDI and SSI Payment Schedules

Knowing your payment schedule helps you track your benefits efficiently:

• SSDI Payments: Generally deposited based on your birthday:
• 1st – 10th: Second Wednesday of each month
• 11th – 20th: Third Wednesday of each month
• 21st – 31st: Fourth Wednesday of each month
• SSI Payments: Deposited on the 1st of each month. If the 1st is on a weekend or holiday, payments are issued the prior business day.

7. What to Do if Your Payment is Missing

If your payment has not arrived:

1. Wait three business days after the expected payment date before contacting SSA.
2. Confirm your banking information or mailing address is up to date.
3. Contact SSA directly to initiate a payment trace if needed.